Returns & Refunds policy

When your order arrives, please check each item carefully. If for any reason you are not satisfied, you may return that product for an exchange, credit or refund. The deadline for canceling an order is 10 days from the date you received the goods per the tracking method. Clearance items, custom merchandise or special orders are non refundable.

In order to return goods you must request a Return Authorization code by emailing team@tackteq.com with your concerns and reason for return. We will send you a form to include with your return shipment to ensure proper credit to your account.

We will reimburse you no later than 30 days from the day on which we receive the returned goods, using the original form of payment if possible. Returns may be subject to a restocking fee of up to 20% of original purchase price.

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 10 days

• The goods are unused or in the original packaging

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions, at our discretion.

You are responsible for the cost and risk of returning the goods to us. You must send the goods to the following address:

TackTeq LLC, c/o 125 N. Kalamazoo St. #312 Paw Paw MI 49079

We cannot be held responsible for goods damaged or lost in return shipment. Please use an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Shipping

TackTeq partners with USPS or UPS for shipping. If you prefer expedited shipping, please contact us prior to submitting an order and we will provide a quote! You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.

In an effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping package and may not include a packing slip.

TackTeq currently ships to the USA thru the website order system. Please send a message if you are in a different country and want to purchase our products.

Privacy

TackTeq uses your collected data for various purposes:
• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features of our services when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.